Question 1

Which marketplaces does Thrive manage?

Accepted Answer

Amazon (Seller and Vendor Central), Walmart Marketplace, eBay, and TikTok Shop, with expansion support into additional marketplaces as your brand grows.

Question 2

Do you require long-term contracts?

Accepted Answer

No. Engagements run month-to-month by default. We believe in earning renewal through results, not contractual lock-in.

Question 3

What size brands do you typically work with?

Accepted Answer

Most partners are doing seven figures or more in annual marketplace revenue, though we also work with growing brands preparing to scale past that mark.

Question 4

What does the onboarding process look like?

Accepted Answer

Discovery, a full account audit, and a 90-day strategy roadmap — typically completed within the first two to three weeks of engagement.

Question 5

Will I have a dedicated account manager?

Accepted Answer

Yes. Every account is assigned a dedicated strategist supported by a specialist pod, not a rotating support queue.

Question 6

How is performance reported?

Accepted Answer

Through a live reporting dashboard plus scheduled strategy calls, cadenced weekly or monthly depending on the marketplace and engagement scope.

Question 7

Do you manage advertising as well as listings?

Accepted Answer

Yes. Advertising, listing optimization, catalog management, and account health monitoring are handled as one integrated operation, not siloed services.

Question 8

Can you help with Amazon account suppressions or appeals?

Accepted Answer

Yes. We handle suppressed listing recovery, plan of action appeals, and reinstatement cases as part of ongoing account health management.

Question 9

Do you handle Brand Registry and IP protection?

Accepted Answer

Yes, for Amazon accounts we manage Brand Registry enrollment, enforcement, and unauthorized seller monitoring.

Question 10

What is Walmart Fulfillment Services (WFS) and do you manage it?

Accepted Answer

WFS is Walmart's fulfillment program, comparable to Amazon's FBA. We manage onboarding, inventory planning, and ongoing WFS strategy for Walmart partners.

Question 11

How do you approach TikTok Shop creator partnerships?

Accepted Answer

Through structured creator sourcing and affiliate program management, paired with a content and LIVE Shopping calendar built for repeatability, not one-off virality.

Question 12

Do you work with brands that manufacture their own products?

Accepted Answer

Yes. Manufacturers, private label sellers, and wholesale businesses are core to who we work with, alongside DTC and growing ecommerce brands.

Question 13

Can you white-label marketplace management for our agency?

Accepted Answer

Yes. We support white-label engagements for agencies that need marketplace execution capacity without building an internal team.

Question 14

How quickly can we expect to see results?

Accepted Answer

Most partners see measurable movement in listing rankings and ad efficiency within the first 30 days, with meaningful revenue inflection typically by month two to three.

Question 15

What makes Thrive different from a typical marketplace agency?

Accepted Answer

A dedicated pod model instead of a shared account pool, transparent live reporting instead of monthly PDFs, and specialists who work exclusively within their marketplace of expertise.

Question 16

Is our account and sales data kept confidential?

Accepted Answer

Yes. All account access, sales data, and strategy documentation are treated as confidential and are never shared outside your dedicated account pod.

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